Shipping policy

At Home Fads, we are pleased to offer free standard shipping on all orders, worldwide! We believe in making your shopping experience enjoyable and seamless.

Order Processing Time:

Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or holidays, processing times may vary due to high order volumes.

Shipping Methods:

We are pleased to offer free standard shipping on all orders, with no minimum purchase requirement. We work with trusted suppliers to ensure a diverse range of products and efficient shipping services. While most orders will arrive together, please note that some items may occasionally be shipped in separate packages. In these cases, each item will have its own tracking number, enabling you to monitor your delivery effectively.

Shipping Times:

Shipping times vary based on your location and any unforeseen delays such as customs processing or extreme weather conditions. Please refer to the estimated shipping times below:

  • Canada: 6-12 business days
  • USA: 7-11 business days
  • All other countries: 9-13 business days

We strive to deliver your order within these timeframes. However, in the unlikely event of unforeseen delays, shipping may take longer. If you have any questions or need further assistance, please contact us at support@homefads.net

Order Tracking:

Once your order has been shipped, you will receive a tracking number via email or SMS. This tracking number allows you to monitor the status and location of your package. You can also track your order using your order number along with your registered email address or phone number. Please allow some time for the tracking information to be updated in the system.

Customs and Import Taxes:

  • International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs office.
  • These additional charges are the responsibility of the customer and are not included in the product price or shipping cost.
  • We recommend contacting your local customs office for more information on potential fees before placing your order.

Order Modifications and Cancellations:

Once an order has been placed, modifications or cancellations may not be possible, as we strive to process and ship orders promptly. If you need to make changes to your order, please contact us immediately, and we will do our best to accommodate your request. Please note that if you wish to return an item, you may do so within the specified return period. To get the item you desire, we recommend returning the original item and placing a separate order for the new product.

Contact Us

Customer Support Hours:
Monday through Friday, 9:00 AM to 6:00 PM Montreal (Canada) time.

For any inquiries, please use the following contact methods:

For quick answers, chat with us using the Chat box in the bottom right corner of our website, where you can also find FAQs.

Follow us for updates and support on social media:


Trade name: Home Fads

Email: support@homefads.net

Business address: 385 Bd Deguire, #410, Saint-Laurent, Montreal, Quebec H4N 0A7 Canada

VAT/BN number: 768517559 RC0001

Trade number: 1562717-6

Our preferred contact method is email.

We’re committed to providing you with a seamless shopping experience. 

Thank you for choosing Home Fads !